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Privacy Policy

Creando Associates Private Limited (“we,” “us,” or “our”) is dedicated to safeguarding your privacy and ensuring the confidentiality of the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your data, as well as your rights regarding the use of your personal information.

1. Information We Collect We collect various types of personal information from users and visitors of our website, as well as clients, partners, and employees. The types of information we may collect include: -Personal Identification Information: Name, email address, phone number, business address, company name, job title, and other related information you provide when filling out forms or contacting us. -Transaction Information:Details related to orders, invoices, billing addresses, payments, and other transactional information through our services or platform. -Technical Information:Your IP address, browser type, time zone settings, device type, operating system, and other technologies on the devices you use to access our website. -Usage Information:Data about how you use our website, such as the pages you visit, time spent on the site, and interaction with website features, products, or services. -Marketing and Communication Data:Your preferences regarding receiving marketing communications, newsletter subscriptions, or participation in surveys. 2. How We Collect Information We collect personal data in the following ways: -Directly from you: When you contact us, sign up for services, make a purchase, or interact with our customer service team. -Automatically: As you navigate through our website, we may collect information using cookies, web beacons, or other tracking technologies. For more on how we use cookies, refer to our Cookies Policy. -From third parties: We may receive information from partners, social media platforms, or third-party analytics providers. 3. Use of Your Information We use the information we collect for the following purposes: -To Provide Services: We process orders, facilitate transactions, and provide customer support. -To Improve User Experience: We analyze user interactions with our website to improve navigation, content, and functionality. -For Marketing and Communications: We may send you promotional offers, newsletters, or other marketing materials based on your preferences. You may opt- out at any time. -For Security and Compliance: We ensure the security of your data and comply with legal obligations. This may involve disclosing data to law enforcement or regulatory authorities when necessary. 4. Sharing and Disclosure of Information We do not sell your personal information to third parties. However, we may share your data with: -Service Providers: Trusted third parties that perform services on our behalf, such as payment processors, shipping companies, and marketing agencies. -Business Partners: When we partner with third-party businesses to provide services or products in collaboration. -Legal Authorities: When required by law or to protect the rights, property, or safety of Creando Associates or others. -Mergers or Acquisitions: If Creando Associates is involved in a merger, acquisition, or asset sale, your data may be transferred as part of that transaction. 5. Data Security We take the security of your personal information seriously and use a variety of security technologies and procedures to protect your data. These include: -Encryption: Sensitive information, such as payment details, is encrypted using industry-standard SSL encryption. -Access Control: Only authorized personnel have access to personal information. Access is restricted based on the need to know and specific job responsibilities. -Regular Audits: We regularly review our security practices to ensure compliance with industry standards and legal requirements. 6. Retention of Your Information We retain your personal information for as long as is necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting obligations. The retention period may vary depending on the type of data and our legal obligations. 7. Cookies and Tracking Technologies We use cookies and similar technologies to collect data about your browsing behavior on our website. Cookies help us: -Understand how users navigate through the site -Customize content based on user preferences -Provide relevant advertisements You can control cookie settings via your browser, though disabling cookies may affect the functionality of the website. For more details, refer to our Cookies Policy. 8. Your Rights As a user, you have several rights concerning your personal information, including: -Access to Information:  You have the right to request access to the personal data we hold about you. -Correction: You may request corrections to any inaccurate or incomplete data. -Deletion: You have the right to request the deletion of your personal information, subject to legal retention requirements. -Object to Processing: You may object to our processing of your data for marketing or other purposes. -Data Portability: You may request to receive your data in a structured, commonly used, and machine-readable format. -Withdraw Consent: If we process your data based on consent, you can withdraw your consent at any time. To exercise any of these rights, please contact us at operations@creando.in . We will respond to your request within the timeframes required by law. 9. Children’s Privacy Our services are not intended for children under the age of 16, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal data from a child under 16, we will take steps to delete it. 10. International Data Transfers If you are accessing our website from outside India, please note that your information may be transferred to, stored, and processed in India or other countries where we or our service providers operate. By using our services, you consent to the transfer of your information to these countries. 11. Changes to This Privacy Policy We may update this privacy policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and if significant changes occur, we will notify you by email or through a prominent notice on our website. 12. Contact Information If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact us at: Creando Associates Private Limited Email: operations@creando.in

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